General Practice

We provide general medicine services that cover not just acute needs but also help you manage any long term or chronic conditions. Many in our community have complex conditions that require a long term and team based approach. Your GP can help co ordinate your care with other allied health providers including physiotherapists, podiatrists and psychologists.

Appointments
Consultations at O’Brien Street General Practice are by appointment only. To make an appointment, call us on 8231 4026 and our reception team will arrange a suitable time with a doctor of your choice. If your problem is urgent, please let us know so we can try to arrange an urgent appointment.

Our appointment system is set for 20 minutes but longer times are available upon request. If you have complex problems or a number of health issues to discuss with your doctor, please consider booking a longer appointment so that all your concerns can be investigated.

Home Visits
Home visits are available by prior arrangement for regular patients who reside in close proximity, and whose condition prevents them from attending the clinic. Our reception team can provide you with further information regarding fees, billing and home visit services.

Repeat prescriptions, referrals, radiology and pathology test results
Doctors providing prescriptions, referrals to specialists, radiology or pathology test results are responsible ethically and legally to ensure that these are correct and warranted. Therefore, a consultation with a doctor will be necessary. Referrals for treatment by specialists, radiology and pathology tests may incur additional charges.

Please be aware that for legal reasons the Doctors are unable to back date medical certificates and referrals.

Once a prescription or radiology/pathology referral is generated in your consultation with your doctor, it is your responsibility to keep these in a safe place until you need to use it.

We do not keep copies of pathology/radiology requests in your file for re-printing- you are given the original so it is important that you keep this in a safe place to take to the appointment at either a pathology collection centre or a radiology provider.

Likewise, your prescription is the original- whilst a record of what is prescribed is retained in your notes, if you misplace the original, a new one must be generated by your doctor.

All telephone requested replacement scripts and referrals posted out to patients will incur an administration fee.

We request your assistance in making O'Brien Street Practice a safe place for everybody- please help us by maintaining appropriate and respectful behaviour.

Use of Mobile phones and electronic equipment in the waiting room.

We ask that if you need to take a phone call on your mobile whilst in the waiting room, please take the call outside of the building. The foyer of the building is not an appropriate area to use as the sound carries into both consulting room 4  and also to the upstairs tenants.  If you are using your mobile or electronic device for entertainment purposes in the waiting room whilst waiting for your appointment, we ask that out of consideration to Reception Staff and others that the volume is down and that touch sounds are inactivated. If you wish to listen to your own music or audio-visual entertainment using an electronic device, earphones must be used.

Behaviour.

We understand that you may be unwell, stressed or anxious. Our Practicde has a zero-tolerance policy towards violence and will not tolerate verbal or physical threats made towards members of the staff or General Practitioners, both face to face or over the phone.

Charge for Transfer of Notes to another Practice

 If you wish to transfer your care to another practice, please be aware that an administrational charge will apply for the copying and mailing of your complete medical record to your new GP. All transferred medical records are sent via Australia Post as a registered mail item for security reasons. You will need to sign a release of information from your new GP before we can release/process the transferral of notes.

Minor operation
Minor procedures and operations are available to patients of O’Brien Street General Practice. These include Implanon insertion and removal, suture of lacerations, skin biopsies and minor lesion removal.

Post Exposure Prophylaxis (PEP)
O’Brien Street General Practice offers Post Exposure Prophylaxis (PEP) treatment to patients who have potentially had a high risk HIV exposure. Please advise reception staff when booking that you may require PEP treatment so that the soonest available appointment can be offered. PEP treatment must be commenced within 72 hours of exposure.

If you require PEP outside of our business hours, please contact the PEP hotline in South Australia on 1800 022 226

OFFICE HOURS: MON-FRI: 9AM - 5PM

We see patients by appointment only- call us on 8231 4026 and our reception team will arrange a suitable time with an available doctor.